Privacy policy

Privacy Policy / Cookies

Last updated: March 10, 2026

This privacy policy aims to inform the site users www.barbecuefourabois.com (hereinafter the "Site") regarding how their personal data is collected, used, and protected, as well as the use of cookies.

1) Data controller

The person responsible for processing personal data is:

ENI
VAT number: PT241478170
Portugal: Rua da Maia, 4720-626 Rendufe, Amares, Portugal
Publication Director: Bruno Emmanuel de Almeida Alves

Customer service & correspondence:
Neo 2, 12 Rue Denis Papin, Building A, 59650 Villeneuve-d'Ascq, France
📞 03 74 09 98 28
✉️ info@barbecuefourabois.com

2) Personal data collected

Depending on your use of the Site, we may collect the following data:

Identity / contact: name, first name, email, phone
Order: delivery/billing address, ordered products, order history
Payment: payments are processed via secure providers; we do not store your full banking data
Navigation: IP address, device type, browser, pages viewed, cookies and advertising identifiers (according to your choices)

3) Purposes (why we use your data)

Your data is used for:

Manage your orders (validation, preparation, delivery, invoicing)
Ensure customer service / after-sales service and respond to your requests
Improve the Site and user experience (statistics, performance)
Preventing fraud and securing payments
Marketing (according to your choices): newsletters, advertising campaigns, cart reminders

4) Legal basis

Processing is based, depending on the case, on:

Contract execution (order, delivery, customer service)
A legal obligation (billing, accounting)
Legitimate interest (security, fraud prevention, site improvement)
Your consent (non-essential cookies, marketing when required)

5) Data recipients

Your data may be transmitted only to necessary parties:

Shopify (hosting and operation of the store)
Payment providers (secure payment)
Carriers/logistics (delivery, appointment scheduling, tracking)
Measurement and marketing tools (e.g., statistics/advertisements), according to your cookie choices

We never sell your personal data.

6) Retention period

We keep your data only as long as necessary:

Order/billing data: duration in accordance with legal obligations
Customer account: as long as it is active (or deletion upon request)
Marketing data: until withdrawal of consent or unsubscription
Cookies: depending on their lifespan (see Cookies section)

7) Your rights

In accordance with applicable regulations, you have the following rights in particular:

Access to your data
Correction
Deletion (within legal limits)
Objection and limitation
Portability when applicable
Withdrawal of consent at any time (cookies/marketing)

To exercise your rights: info@barbecuefourabois.com
We may request proof of identity in case of reasonable doubt.

8) Security

We implement technical and organizational measures to protect your data (limited access, secure exchanges, reliable providers).

9) Cookies

Cookies are small files placed on your device during browsing.

a) Types of cookies

Essential cookies: necessary for the Site’s operation (cart, payment, security)
Audience measurement cookies: statistics and performance
Marketing cookies: personalization and advertising (if enabled)

b) Cookie management (Shopify banner)

On your first visit, a consent banner appears allowing you to accept, refuse, or manage your preferences.
You can change your choice at any time via “Manage your preferences” (in the banner when displayed) or via your browser settings.

10) Contact

For any questions related to your personal data:

✉️ info@barbecuefourabois.com
📞 03 74 09 98 28
📍 Customer Service (France): 12 Rue Denis Papin, 59650 Villeneuve-d'Ascq, France
📍 Headquarters (Portugal): Rua da Maia, 4720-626 Rendufe, Amares, Portugal