Shipping policy
Shipping Policy (Delivery & Times)
Last updated: March 10, 2026
At Barbecue Wood-Fired Oven, we do everything possible to ensure a simple, secure, and hassle-free delivery
Delivery Areas
We deliver to metropolitan France, mainland Spain, Belgium, mainland Italy, Austria, and Germany.
💡 Delivery is free for our wood-fired ovens and barbecues.
No hidden fees: the displayed price is the final price delivered to your door.
Are you in another European country? We deliver throughout Europe. Contact us to receive a personalized quote: info@barbecuefourabois.com
Are you in another European country? We deliver throughout Europe. Contact us for a personalized quote: info@barbecuefourabois.com
Delivery Method
Our products are shipped by a specialized professional carrier, using transport suitable for heavy and bulky products.
Depending on the product ordered, delivery may be carried out:
- on a pallet
- by specialized road transport
- with an appointment scheduled, depending on the carrier 📅
Delivery is made to the address provided when placing the order.
Access Conditions
Some of our products are delivered by large-capacity trucks due to their weight and size.
👉 It is therefore important to check that the delivery address is accessible to a transport vehicle.
If you have any concerns about access (narrow street, dead end, steep slope, difficult access, etc.), we recommend contacting us before placing your order so that we can find the best solution.
Preparation and Delivery Times
Times may vary depending on:
- the type of product
- availability
- the destination
- the time of year
As a general rule, delivery times are indicated on the product page or provided after the order has been confirmed.
Order preparation: depending on availability
Delivery: times vary depending on the product and carrier
During busy periods, delivery times may be slightly extended.
Receiving Your Order
Upon receipt, we recommend checking the general condition of the goods in the presence of the carrier.
If you notice any visible issue upon delivery (damaged packaging, damaged product, deteriorated parcel), we recommend that you:
- note precise reservations on the delivery note
- take a few photos if possible
- contact us promptly so that we can assist you effectively 📩
Our Commitment
We take the greatest care in preparing, packaging, and shipping every order.
Despite all the precautions taken, a transport incident may exceptionally occur.
In that case, our team remains available to offer you a fast and suitable solution 💪
Customer Service
For any questions regarding your delivery, you can contact us at: